For Families and Friends · Houston
You can make the first call. Spouses, parents, adult children and friends contact us every week, and we will walk you through every step.
01You Can Make the First Call
02Confidential Conversations
03Intervention Support
04Family Programming
You Can Call
You do not need their permission to ask us questions. We will listen, explain options and help you plan what to say.
Learn how admissions works or start with a level of care assessment.
Starting the Conversation
Our guide on how to talk to a loved one about treatment goes deeper.
01
Choose a calm, private moment when they are sober.
02
Speak from concern, using specific examples.
03
Offer a clear next step, such as a call with our admissions team.
04
Expect resistance and keep the door open.
If They Say No
Refusal is common at first.
Options include a family session to prepare, a professional intervention, or support for you while you wait.
Read when your adult child will not get help and can you force someone into rehab in Texas.
Support for You
Caring for someone else is easier when you have support of your own.
Loved Ones
Family programming and a monthly Family Intensive Weekend.
For Partners
Care for partners hurt by hidden sexual behavior.
Boundaries
How to set limits with an addicted loved one without cutting them off.
How Admissions Works
Reaching out takes one phone call. Our admissions team handles the details so you can focus on the next right step. Treatment often begins within days.
01
Speak privately with our admissions team about what is going on. No pressure, no obligation.
02
We complete a clinical assessment, then recommend the level of care that fits.
03
Begin a personalized treatment plan, often within days, with a clear picture of your schedule and what comes next.
Guides and Resources
Clinician-written articles on recovery, aftercare and supporting the people you love.
Sober Dating: Relationships in Early Recovery
Building a Sober Support Network in Houston
Recovery and the Holidays: A Houston Survival Guide
Ready When You Are
One confidential call can help you understand your options and the right starting point.
Start Confidentially
Tell us a little about what is going on and the best way to reach you. A member of our admissions team will follow up personally. Please do not include sensitive medical details in the form.
Common Questions
For guidance about your situation, call admissions at (877) 549-5102.
Yes. Calls are confidential.
Only with their written consent.
Call 911, or call or text 988.
Clinical Review
Written by Joni Ogle, LCSW, CSAT, CEO of Heights Behavioral Health, and clinically reviewed by Deborah Darnell-Drake, LCSW-S, ACSW, LMFT, Chief Clinical Officer. Heights Behavioral Health provides licensed outpatient behavioral health care for adults in Houston, Texas, delivered by master’s-level clinicians and licensed professionals. This page is intended to explain HBH services and does not replace an individualized clinical assessment. Last reviewed October 2026.
Explore Heights
Every program, condition, and specialty at Heights connects to one coordinated outpatient team in the Houston Heights. Start wherever fits your situation, or call admissions and we will point you to the right place.
Client Reviews
Verified reviews from clients and families who have been through our programs. Read them in full on Google, or add your own.
“From my very first interaction, I felt welcomed, respected, and genuinely cared for. The staff took the time to listen, answer my questions, and create a treatment plan that fit my needs.”
“Heights offered treatment three evenings a week, which made it possible for them to work during the day and still get consistent support.”
“Our family was scared and unsure where to turn. From the first conversation with Jeff and Beckie to walking through the doors, we felt genuinely cared for.”
Contact Admissions
Call to discuss treatment for yourself or a loved one, talk through next steps, or refer a client. Confidential and judgment-free, every time.
Crisis Notice
Heights Behavioral Health provides scheduled outpatient care and is not an emergency or crisis service. This page is general information, not medical advice. If you are in crisis, call or text 988, or call 911 if someone is in immediate danger.
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