Family Program · Houston & The Heights
Addiction and mental health affect the whole family, and recovery is stronger when families heal too. Education, family therapy, and open family meetings help loved ones understand, support, and rebuild, without losing themselves. Private pay, with superbills for out-of-network reimbursement.
01Family Education & Therapy
02Evening Open Family Meetings
03Master’s-Level Clinicians
04Private Pay · Superbills
When One Person Struggles, Everyone Feels It
Mental health and addiction are family experiences. Loved ones carry worry, anger, guilt, and exhaustion, and old patterns can quietly keep everyone stuck. Research consistently shows that when families are involved, outcomes improve and recovery lasts longer. Our family program gives the people around your loved one a real role: understanding what is happening, communicating differently, and taking care of themselves.
Family work here is woven directly into treatment rather than bolted on. Whether your loved one is in our Individualized Intensive Program, PHP, or IOP, family education, guided family sessions, and communication coaching are part of the same coordinated plan, led by the same master’s-level team.
We also host evening open family meetings: a welcoming, low-pressure space where loved ones can learn about recovery, connect with other families who understand, and feel less alone. And when a family is trying to move someone toward care who is not ready yet, our intervention services provide structured, compassionate help.
What Families Gain
Understanding
Learn how addiction and mental illness actually work, so worry turns into understanding and effective support.
Reconnection
Guided family therapy to rebuild communication, repair trust, and set caring, consistent boundaries together.
The Hard Balance
Practical tools to separate support from rescuing and respond to setbacks without shame or panic.
For You Too
Space to process your own grief, stress, and resentment, because you matter in this too.
Over Time
A realistic path to repair relationships damaged by addiction and mental illness, at a pace that holds.
Community
Evening meetings where families learn together, connect with others who understand, and find steady support.
How It Works
Education, therapy, and support for loved ones, woven into the recovery plan and available at every level of care.
Understand
Structured education on addiction, mental illness, and recovery, so the family speaks the same language as the clinical team.
Reconnect
Guided sessions with a clinician to rebuild communication, repair trust, and change the patterns that keep everyone stuck.
For You Too
Individual support and open family meetings for the people carrying the worry, because caregivers need care too.
Our Approach
We do not assign blame. Families are doing their best in hard circumstances, and they deserve tools, not judgment. We help loved ones support recovery without losing themselves, respect the boundaries and autonomy of the person in treatment, and stay honest about cost and out-of-network benefits from the first conversation. Every family is different, so the work is customized around yours.
Guides and Resources
Plain-language articles from our clinical team on levels of care, what a typical day looks like, medication, assessments, and paying for treatment with superbills.
Formal Disclosure in Sex Addiction Recovery: What to Expect Betrayal Trauma: What Partners Experience and How They Heal Can You Force Someone Into Rehab in Texas? What Actually Works Ready When You Are
Reaching out for someone you love is often the first step. A confidential conversation costs nothing and clarifies everything.
Start Confidentially
Tell us a little about what is going on and the best way to reach you. A member of our admissions team will follow up personally and walk you through next steps. Please do not include sensitive medical details in the form.
Common Questions
If you do not see your question here, call our admissions team at (877) 549-5102 and we will walk you through it.
Family work is most powerful alongside a loved one’s care, and we will talk through the best way to involve your family during an assessment. Our evening open family meetings are also a welcoming entry point for loved ones.
That is common and painful. Call us and we will talk through options, including our professionally guided intervention services, ways to support them while they decide, and how to care for yourself in the meantime.
A welcoming, low-pressure space where loved ones learn about recovery, connect with other families who understand, and find support together. Call us and we will share how to take part.
It is one of the hardest balances in recovery. We help families set caring, consistent boundaries, separate support from rescuing, and respond to setbacks without shame. You do not have to figure it out alone.
Yes. We respect the privacy of everyone involved, protect information under HIPAA, and will explain exactly how confidentiality works for family sessions before you begin.
Family education, sessions, and coaching are available at every level of care, from the Individualized Intensive Program through PHP and IOP, when clinically appropriate and with the client’s consent.
We are private pay and work with out-of-network benefits. Family involvement is built into care, and we explain any costs clearly and verify your benefits before you commit to anything.
Yes. Family sessions and education can be held virtually when distance or schedules require it, so the whole family can take part.
Choose a calm, private moment when they are sober. Speak from concern rather than blame, describe specific things you have seen, and say how it affects you. Avoid labels and arguments, and be ready to listen. If the conversation does not go well, that is common. Our family program can help you plan what to say and how to respond, and our admissions team can talk through next steps.
Our admissions team answers seven days a week, from 8:00 am to 7:30 pm Central Time. Call (877) 549-5102 to talk with a real person about what is going on, your schedule, and whether our programs are the right fit. If you reach out after hours, leave a message or send the consultation form and we will return your call as soon as we open. If this is an emergency, call 911. If you or someone you love is in a mental health crisis, call or text 988.
Clinical Review
Written by Joni Ogle, LCSW, CSAT, CEO of Heights Behavioral Health, and clinically reviewed by Deborah Darnell-Drake, LCSW-S, ACSW, LMFT, Chief Clinical Officer. Heights Behavioral Health provides licensed outpatient behavioral health care for adults in Houston, Texas, delivered by master’s-level clinicians and licensed professionals. This page is intended to explain HBH services and does not replace an individualized clinical assessment. Last reviewed October 2026.
Explore Heights
Every program, condition, and specialty at Heights connects to one coordinated outpatient team in the Houston Heights. Start wherever fits your situation, or call admissions and we will point you to the right place.
Verified reviews from clients and families who have been through our programs. Read them in full on Google, or add your own.
“From my very first interaction, I felt welcomed, respected, and genuinely cared for. The staff took the time to listen, answer my questions, and create a treatment plan that fit my needs.”
“Heights offered treatment three evenings a week, which made it possible for them to work during the day and still get consistent support.”
“Our family was scared and unsure where to turn. From the first conversation with Jeff and Beckie to walking through the doors, we felt genuinely cared for.”
Contact Admissions
One confidential call connects you with admissions, a plan for your loved one, and support for you.
Crisis Notice
Heights Behavioral Health provides scheduled outpatient care and is not an emergency or crisis service. This page is general information, not medical advice. If you are in crisis, call or text 988, or call 911 if someone is in immediate danger.
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