Getting started is simple, private, and free of insurance red tape. One confidential call, a thorough assessment, and a plan built around you. Heights Behavioral Health is private pay and out-of-network, so your care is driven by clinical need, not insurance authorizations.
Private pay & out-of-network · Transparent pricing · Confidential assessment · No insurance authorizations · Care driven by clinical need
GETTING STARTED
A Simple, Confidential Path to Care
Reaching out is often the hardest part, so we keep what follows clear and unhurried. Your first call is confidential and there is no obligation. We listen, answer your questions, and explain exactly how care and cost work before you decide anything. From there, a licensed clinician completes a thorough assessment guided by the ASAM Criteria and recommends a plan that is customized around you, including the level of care and modalities that fit your life. Nothing here is one-size-fits-all.
HOW ADMISSIONS WORKS
Three Steps to Starting Care
STEP 01
A Confidential Call
Call or reach out through the form. We listen, answer your questions, and explain how care and cost work. Private and no obligation.
STEP 02
A Thorough Assessment
A licensed clinician completes a comprehensive, ASAM-guided assessment to understand the full picture, not just a single symptom or label.
STEP 03
Your Personalized Plan
We recommend a level of care and a plan built around you, with clear pricing, and help you start, often within the same week when clinically appropriate.
PRIVATE PAY & OUT-OF-NETWORK
How Payment Works
Heights Behavioral Health is a private-pay practice, and we also work with out-of-network benefits. We made this choice on purpose. When insurance dictates the terms, it often caps the length of treatment, limits the modalities a clinician can use, and pushes everyone toward the same predetermined program. Private pay removes those limits, so your care can be genuinely individualized and your information stays private.
We are transparent about cost from the first conversation. Before you commit to anything, we explain pricing in plain terms and, if you have out-of-network benefits, we help you understand them and provide the documentation (superbills) you need to seek reimbursement from your insurer. We do not make promises about what your plan will reimburse, and we will never surprise you with hidden fees.
START CONFIDENTIALLY
Prefer to Start in Writing?
Tell us a little about what is going on and the best way to reach you, and our admissions team will follow up personally to explain next steps and pricing. Please do not include sensitive medical details in the form.
Call (877) 549-5102
Confidential Consultation Request
Clinically reviewed by Joni Ogle, LCSW, CSAT. Last updated June 2026. Heights Behavioral Health provides licensed outpatient behavioral health care for adults in Houston, Texas, delivered by licensed clinicians. This page is for education and is not medical advice. If you are in crisis, call or text 988, or call 911.
COMMON QUESTIONS
Admissions & Cost, Answered
If you do not see your question here, call our admissions team and we will walk you through it.
Call (877) 549-5102
Do you take insurance?
We are private pay and also work with out-of-network benefits. We are not in-network with insurance plans, which lets us keep care individualized rather than dictated by an insurer. If you have out-of-network benefits, we help you understand them and provide superbills for reimbursement.
How much does treatment cost?
Cost depends on the level of care and the plan that fits you. We explain pricing in plain terms during your first confidential call, before you commit to anything, with no hidden fees.
What does out-of-network mean for me?
It means you pay for care directly, and if your plan includes out-of-network benefits, you may be reimbursed a portion by your insurer. We provide the documentation (superbills) you need to file, and we help you understand your benefits up front.
How quickly can I start?
Often within the same week, when clinically appropriate. After your assessment we recommend a plan and help you begin as soon as you are ready.
Is the process confidential?
Yes. Your first call and everything after is private. We are careful with your information at every step and never ask for sensitive medical details through the website form.
What happens when I call?
A real person listens. We learn a little about what is going on, answer your questions, and explain options, with no pressure. If it is a fit, we schedule an assessment. Your first call is confidential.
How quickly can I get started?
Often within days. We move at the pace that is right for you and will tell you honestly what to expect on the first call.
How does payment and out-of-network coverage work?
We are private pay and work with out-of-network benefits. We can verify your benefits and provide documentation to submit to your insurer for possible reimbursement. We will always explain costs clearly before you commit to anything.
Is my information kept confidential?
Yes. Your privacy is protected from the first call through the entire course of care. We will explain exactly how confidentiality works for you and your family.
Start With a Confidential Call
We will explain care, cost, and the next step, with no obligation.
Call (877) 549-5102Start Confidentially
If you are in crisis, call or text 988, or call 911. Heights Behavioral Health is an outpatient program and is not 24/7 emergency care.
